COVID-19 In-House Preparedness Protocol 

Flow Physical Therapy has always been committed to the highest quality of therapeutic care, and this new era of healthcare is no different! The following protocols have been developed in accordance with the current CDC recommendations regarding COVID-19.

Signage has been placed at the entrance to inform everyone, including all employees, patients and delivery workers, that they should: 

● Avoid entering the facility if they have a cough or fever 

● Maintain a minimum six-foot distance from one another 

● Sneeze and cough into a cloth or tissue or, if not available, into one’s elbow 

● Not shake hands or engage in any unnecessary physical contact 

A copy of the Social Distancing Protocol has been posted at the entrance as well

Protecting Employee Health 

● Everyone who can carry out their work duties from home has been directed to do so. 

● All employees have been told not to come to work if sick 

● Symptom checks are being conducted before employees may enter the work space 

● Masks and gloves are available for employee aerosol protection 

● All desks or individual work stations are separated by at least six feet 

● Front entry way and other common areas, as well as any used equipment, are being disinfected frequently on the following schedule: 

○ Door Knobs/ Front Area/ Equipment: before and after every client

○ Reception area: Hourly 

○ Operatories: Hourly 

● Disinfectant and related supplies are available to all employees in the sterilization area, at the front desk, and in all operatories 

● Hand sanitizer effective against COVID-19 is available to all employees at the front desk, and in all operatories 

● Soap and water are available to all employees at all sinks 

● Copies of this Protocol have been distributed to all employees 

Preventing Crowds From Gathering 

● Our concierge one-to-one style of physical therapy allows for patients and employees to easily maintain at least six-foot distance from one another at all practicable times

Keeping People At Least Six Feet Apart 

● Practitioner chairs are farther than 6 feet away 

● Patients are reminded to be at least six feet apart in the reception area and when checking in/out 

Preventing Unnecessary Contact 

● Proper PPE is utilized at all times, especially during any elective manual therapy work. Practitioners will don gloves and masks during all hands-on work. 

● Contactless payment systems are available and payment systems are sanitized regularly 

Increasing Sanitization 

● Hand sanitizer, soap and water, gloves and masks are available to everyone at the reception area and in the operatories 

● Disinfecting wipes that are effective against COVID-19 are available at the front desk, in the sterilization area, and in the operatories 

● Employees are assigned to disinfect the entrance, reception area, and all equipment  

● All payment portals, pens, styluses, and all high-contact surfaces are disinfected after each use